Effective Date: 28th Oct 2024
Effective Date: 28th Oct 2024
Website Covered: www.kanchaneshver.com
1. Introduction
Welcome to KSDPL ("we," "our," or "us"). We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.kanchaneshver.com, and use our services (collectively, the "Service").
2. Information We Collect
- Personal Information: We may collect personal information that you provide directly to us, such as your name, email address, phone number, and payment information when you register for an account, make a purchase, or contact us.
- Usage Data: We may collect information about your use of the Service, including IP addresses, browser types, pages visited, and timestamps. This data helps us understand how you interact with our Service and improve its functionality.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track activity and store certain information. You can manage your cookie preferences through your browser settings.
3. How We Use Your Information
We may use your information for the following purposes:
- To Provide and Maintain Our Service: To deliver the features and services you request and to improve user experience.
- To Communicate with You: To respond to inquiries, send updates, and provide customer support.
- To Process Transactions: To handle payments and fulfill orders.
- To Personalize Product / Services: To tailor product and services to your preferences and interests.
- To Analyze Usage: To understand how our Service is used and to improve its performance.
4. How We Share Your Information
We do not sell your personal information. However, we may share your information in the following circumstances:
- With Service Providers: We may share information with third-party service providers who provide services on our behalf, such as payment processing through payment gateways, e-sign on various documents for regulatory compliance, fetching CIBIL/UID data through third-party APIs, sharing or using data with legal vendors, technical vendors, RCU/FCU vendors, collection agencies, enforcement agencies and ARCs to provide you with reports and information that you require.
- For Legal Reasons: We may disclose your information if required to do so by law, or in response to legal requests or to protect our rights, privacy, safety, or property.
- In Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
- Access and Correction: You have the right to access and update your personal information or the information of your clients or your empanelled vendors. You can generally do this through your account settings or by using access credentials on the CRM portal or by contacting us.
- Opt-Out: You may opt-out of receiving promotional communications from us by following the instructions in those communications or by contacting us.
- Deletion: You can request that we delete your personal information, subject to legal requirements and our retention policies.
7. International Transfers
Your information may be transferred to and stored in countries outside of your home country. We will take steps to ensure that your information receives an adequate level of protection in accordance with applicable data protection laws.
8. Children’s Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under this age. If we become aware that we have collected personal information from a child, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated effective date. Your continued use of the Service after changes are made constitutes your acceptance of the revised Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@kanchaneshver.com